Answers to Questions Our Team Frequently Receives
What payment methods do you accept?
Dr. Sand Wall accepts cash, checks, Discover, MasterCard, and Visa. Third-party financing is available through CareCredit. Please see the CareCredit website for information on no- and low-interest payment plans and to complete an application online.
Will you accept my dental insurance?
We electronically file all insurance claims as a courtesy to our patients, and Dr. Sand Wall is a provider for Dental Care Plus. Our front-office team works with insurance companies to maximize benefits for covered procedures and expedite processing of claims. Please bring your insurance card or policy to your consultation. We’ll be happy to explain your coverage.
How long is a new patient visit? What will happen?
Your first appointment with us will take about an hour. A member of our front-office team will review your paperwork and discuss the reasons for your visit, then escort you to a treatment room to meet Dr. Sand Wall. After discussing your medical and dental history, Dr. Sand Wall will conduct a thorough exam of your teeth and soft tissues. We’ll obtain digital X-rays and use an intraoral camera to take pictures inside your mouth. You’ll also receive an oral cancer screening. Dr. Sand Wall will explain her findings, answer all of your questions, and discuss her therapy recommendations. You’ll leave with a plan to achieve the fantastic smile that you deserve!
How do you look out for the safety of your patients?
Very well, actually! In addition to following guidelines set by the Centers for Disease Control (CDC) and OSHA (Occupational Safety and Health Administration), we use disposable products as often as possible. Between each patient visit, we thoroughly clean treatment rooms and sterilize reusable instruments in an autoclave. Because we value safety, we’ve invested in a digital radiograph, which emits about 90% less radiation than a traditional X-ray machine. We also use intraoral cameras and photography for close-up images, which promotes accurate diagnoses. If you have questions about our safety and sterilization methods, call our Northern Kentucky dental office. We'll answer your questions with enthusiasm because we love dentistry and our patients!
What are one-visit crowns?
With innovative CEREC technology, we can create custom crowns, inlays, and onlays in a single visit. This means that in just one appointment, you can get a custom-made, all-white, reliable restoration. No temporary. No follow-up visit. It's that simple.
What are my options to replace missing teeth?
We offer bridgework, partials, full dentures, and implant restorations. Learn more about these options on our Restorative Services, then call for a consultation. With digital X-rays, intraoral photos, and a thorough assessment of your needs, Dr. Sand Wall can help you decide which replacement option is best for you.
My teeth are stained. Can you help?
We offer custom-made take-home trays with professional whitening gel for safe and effective teeth whitening in the comfort of your own home. Home whitening yields excellent results – up to eight shades or better! Ten days to two weeks of use produces optimal results, but if your teeth reach the desired shade before then, simply discontinue treatment.
How can you straighten my smile without using metal braces?
I have old, dark fillings. Is there any hope for my smile?
I have chronic headaches. Can you help?
Chronic headaches may be a symptom of a misaligned bite, bruxism (grinding), or TMJ disorder. Dr. Sand Wall will carefully examine your occlusion (bite), jaw, head, and neck to determine the underlying causes of your pain. Oftentimes, we can correct the problem with a custom nightguard. Call our office if you have more questions about headache relief with non-surgical therapies.